Shipping policy – 10clubhomes

Use WELCOME10 for 10% Discount | COD available | Free shipping above Rs 499

Shipping policy

SHIPPING POLICY

We currently ship to most pin codes in India through our logistics partners. We do not ship orders internationally at the moment. Standard shipping time is between 3-7 days depending on your pin code. Once an order is placed, you will receive intimation for when your order will be delivered.

Please refer to our shipping table below: 

Orders below Rs.500

Orders above Rs.500

Prepaid Orders

Rs. 49

Free

Cash on Delivery (COD)*

Rs. 79

Rs. 30

* We are not accepting COD orders at the moment. If you would like to be intimated for when we start accepting cash on delivery orders, sign up for updates.

  • Estimated time of delivery is indicative and depends on our shipping partners.
  • The delivery times are subject to location, distance and our logistics partners. We are not liable for any delays in delivery by the courier company/postal authorities but will help you track down a package through our partner courier services.
  • Your purchases may reach you from various locations in more than one package. But rest assured, you will be charged one delivery fee for the entire order.
  • As soon as your package ships, we will email you your package tracking information.
  • Cash On Delivery option is not a trial option and payment is necessary before accepting the order. Any refusal of COD orders will result in deactivation of the COD option for future orders
  • In some pin codes, our shipping partners do not support COD and hence the option might be unavailable. For any queries, please contact our customer WhatsApp helpline 
  • In case of any special time bound delivery requirements, please share an email with us and leave comments in the order about the requested time of delivery. We will try our best to fulfill the order within the time requested but we cannot guarantee the same
  • Orders placed in India are catered by safe and reliable courier companies, in the likes of Delhivery, Shiprocket, Ecom Express and Amazon Shipping
  • We are bound in coverage by their reach even though we use some of India's largest logistics companies for shipping. In case your address is in a location not served by them we would contact you to find an alternative solution to make your products reach you.
  • For any cancellations, we require an email within 4 hours of the order being placed. If the order is shipped out, cancellations will not be accepted. We will be unable to process any refund if an order is cancelled at the doorstep or if there have been 3 failed attempts to deliver the parcel by our delivery partner
  • In case of any queries and doubts, we are happy if you write to us at contact@10clubhomes.com.